The health-related information and resources on the Websites are made available to you solely for informational purposes. The information does not constitute medical advice and is not intended to be a substitute for professional medical care. Nothing on the Websites is intended to be used for medical diagnosis or treatment. Always seek the advice of your health care provider before beginning any new treatment or if you have any questions regarding a medical condition. If you are ill or need immediate medical care, please contact your health care provider or, in an emergency, call 911 or go to the nearest emergency room.
The Types of Information We Collect
Colorado HealthOP collects personally identifiable and non-personally identifiable information through your online interactions with the Websites.
Personally identifiable information is collected from information you provide to us voluntarily and may include, without limitation, your first and last name, address, telephone number, date of birth, user name, gender, credit or debit card number, or other payment method.
The non-personally identifiable information that Colorado HealthOP collects about you is aggregated or otherwise does not link to personal contact information, and may include, without limitation, your Internet Protocol (“IP”) address, Collection Technology information (as described below), the pages you request, type of device you use, the operating system you use, the type and version of browser you use, your activities while visiting the Websites and the content you access or view when using them, the time of your visit, the pages you visit and the time spent, your general geographic location such as the city from which your device is connecting to the Internet, information regarding the Websites you visit prior to and after visiting the Website, and information regarding your age, gender, and interests.
How We Collect Information
Colorado HealthOP may collect personally identifiable information that you voluntarily provide to us through your online interactions, such as:
- Signing up for an email newsletter through the Websites;
- Registering/signing up for classes, meetings, or other events;
- Filling out an online form on the Websites to request information;
- Contacting Colorado HealthOP customer service or support, or providing feedback to Colorado HealthOP; and
- Creating an online account.
Colorado HealthOP may collect non-personally identifiable information through your accessing, using, and browsing of the Websites, and other online interactions with Colorado HealthOP and the Websites, in a variety of ways, such as:
- server log files, which automatically record certain non-personally identifiable information on server logs;
- cookies, web beacons, pixels, gifs, tags, and other technologies that collect information in similar ways (“Collection Technology”), which may store a piece of data on your browser or device, or may identify, compile, aggregate and/or collect information through other means;
- other information that you voluntarily provide, if the portion of such information that personally identifies you or any other user is removed; and
- Google Analytics, a web analytics service provided by Google, Inc., as described below.
When you visit the Websites, your browser or device may be exposed to Collection Technology which may be stored on your browser or device. You may delete and/or refuse the use of certain Collection Technology by selecting the appropriate settings on your browser. You may use the Websites even if you choose to refuse or delete such Collection Technology; however, please note that this may affect your ability to use the full functionality of the Websites.
How We Use Information We Collect
Colorado HealthOP may use your personally identifiable information to provide you with access to your online account; improve your Web experience; complete your registration to participate in classes, meetings, or other events; administer surveys; send you newsletters or information or contact you via e-mail, postal mail, or telephone about your request for information, our services, offers, and news that may be of interest to you, and participation in classes, meetings, or other events; respond to your communications; communicate with you about our services; provide you with customer service and support; and attend to tasks relating to your transactions with Colorado HealthOP.
Colorado HealthOP may use your non-personally identifiable information in any way it wishes, including, without limitation, to administer and improve the Websites; analyze website trends and how the Websites are used; improve navigation of the Websites; analyze the performance of the Websites and diagnose problems; and improve the products and services we offer.
Disclosures to Third Parties
Protection of Personally Identifiable Information
Colorado HealthOP stores information using industry standard, reasonable, and technically feasible physical, technical, and administrative safeguards against foreseeable risks, such as unauthorized access. Please be aware that the Websites and data storage are run on software, hardware, and networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security beyond Colorado HealthOP’s control. Colorado HealthOP is not responsible for the acts and omissions of any third parties.
Colorado HealthOP cannot guarantee the security of the information on and sent from the Websites. No transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Colorado HealthOP to intercept or access transmissions or private communications unlawfully. While we strive to protect your personally identifiable information, Colorado HealthOP cannot ensure or warrant the security of any information you transmit to us over the Internet. Any such transmission is done at your own risk.
Retention of Information Collected
Colorado HealthOP will keep data collected long enough to achieve the specified objective for which the data was collected, and as required for state and federal accountability.
Members Under 14 Years of Age
Colorado HealthOP often covers minor dependents. Should a child under the age of 14 wish to use a service or feature available through a Colorado HealthOP Website that requires registration (e.g., Colorado HealthOP’s Members Portal, myhealthop.org) their parent of legal guardian must provide online confirmation at the time of registration. Colorado HealthOP does not knowingly collect or use any information from children under the age of 14. If we learn that any persons under 14 have provided information about themselves, the information will be deleted.
Protected Health Information
Colorado HealthOP’s HIPAA Notice of Privacy Practices governs how Colorado HealthOP may use and disclose your Protected Health Information (PHI). Websites that contain PHI are password protected and require individuals to register and log-in (e.g., myhealthop.org). PHI is protected from unauthorized access by multiple layers of security controls and monitoring.
Direct Access to Other Sites
Colorado HealthOP offers direct links to other websites that are independent of Colorado HealthOP’s Websites. Other websites may not follow the same privacy guidelines as Colorado HealthOP. We are not responsible for and have no control over the content, acts, or privacy policies of the websites to which Colorado HealthOP provides direct links. A link to a website does not constitute an endorsement of that website or the entity that controls the website.
Rev. August 2015